Shipping policy

Last Updated: September 6, 2026

At Montaire, we aim to make your shopping experience simple, reliable, and convenient. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are normally processed within 1–3 business days after the order is successfully placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you may receive shipping or tracking information through the contact details provided at checkout.

2. Delivery Time

For deliveries within Pakistan, orders are generally delivered within 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Remote areas may require additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout or communicated to the customer before the order is confirmed.

Montaire may offer free shipping promotions from time to time. Any such promotion will be subject to the terms mentioned at the time of the offer.

4. Cash on Delivery

Where Cash on Delivery (COD) is available, customers are required to provide accurate contact and delivery information when placing their order.

Customers should ensure that someone is available to receive and pay for the order at the provided delivery address.

5. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address and contact number.

Montaire will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or outdated information provided by the customer.

6. Delayed Deliveries

Although we work with our delivery partners to provide timely delivery, delays can occasionally occur due to circumstances beyond our control, including:

  • Weather conditions
  • Public holidays
  • High order volumes
  • Courier delays
  • Address or contact issues
  • Unforeseen operational circumstances

If your order is delayed, please contact us so that we can assist you in checking its status.

7. Lost or Damaged Packages

If you receive a package that appears damaged, please contact Montaire as soon as possible with your order details and, where applicable, photographs of the package and product.

We will review the issue and work with the relevant courier or delivery partner to resolve it.

8. Order Cancellation After Dispatch

Once an order has been dispatched, cancellation may not be possible. Customers should contact us as soon as possible if they wish to request a cancellation.

Any cancellation, return, or refund will be handled according to our applicable Return and Refund Policy.

9. Contact Us

If you have any questions about your order or shipping, please contact us:

Store Name: Montaire
Email: raoa19496@gmail.com
Phone: 03006348961